Privacy Policy

Privacy Policy

Effective Date: December 27, 2024

Introduction

At MDs By The Sea, Inc., we are committed to protecting the privacy and security of our patients’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information through our website, mobile application, and telehealth services. By accessing and using our services, you agree to the collection and use of your information in accordance with this policy.

• Identifiable Information: Your name, address, email address, phone number, date of birth, and other contact or identifying information necessary to provide our services.
• Health Information: Details about your medical history, current health conditions, symptoms, treatment plans, and any other health-related information shared during your telehealth consultations.

• Log Data: Information your browser sends whenever you visit our site, such as your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and the time spent on those pages.
• Cookies: We use cookies to collect information to enhance and personalize your experience, including preferences and session management.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our telehealth services, including diagnosis, treatment, and follow-up.
• To communicate with you, including sending alerts, updates, and health reminders.
• To personalize and enhance your user experience.
• For internal analytics to improve the quality of our services.
• To comply with legal obligations and regulatory requirements.

We do not sell or rent your personal and health information. We may share your information with:

• Healthcare Providers: Providers in our network for treatment purposes.
• Third-Party Service Providers: Entities that assist us in operating our website, conducting our business, or serving our users, provided they agree to keep this information confidential.
• Legal and Regulatory Authorities: When required by law or in good faith belief that such action is necessary to comply with legal processes.

By providing your phone number and opting in, you consent to receive SMS communications from MDs By The Sea, Inc. for purposes such as appointment reminders, updates, and general communication.

• Message Frequency: Typically, 5–10 messages per month, though this may vary based on your interaction with us.
• Standard Rates Apply: Message and data rates may apply based on your carrier’s plan.

• To stop receiving SMS communications, reply “STOP” to any message you receive.
• For assistance, reply “HELP” or contact us at admin@mdsbythesea.com or 888-632-9732.

Your SMS consent and phone number will never be sold or shared with third parties or affiliates for marketing purposes.

• Appointment Reminders: “Your appointment with MDs By The Sea is scheduled for [date] at [time].”
• General Updates: “Your lab results are ready. Please log into your patient portal to view them.”

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

MDs By The Sea, Inc. reserves the right to update or change our Privacy Policy at any time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page.
• Sending an email or SMS to registered users if the changes are significant and affect how we collect or use your data.

You are advised to review this Privacy Policy periodically for any updates.

If you have any questions about this Privacy Policy, please contact us at:

• Email: admin@mdsbythesea.com
• Phone: 888-632-9732
• Website: www.MDsByTheSea.com

• Appointment Reminders: Notifications about scheduled appointments.
• Health Alerts: Updates about your health or upcoming screenings.
• General Notifications: Relevant information related to your care or updates to our services.

• To opt out of SMS communications, reply “STOP.”
• For assistance, reply “HELP” or contact us directly.
• Message frequency may vary based on your interactions with us.